At Burner Pieces, we partner with Shiprocket to ensure reliable and fast delivery across India. Every order is carefully packaged and dispatched within 24-48 hours of payment confirmation.
Standard Delivery: 5-7 business days — Free on orders above ₹999, ₹99 for orders below.
Express Delivery: 2-3 business days — ₹199 flat rate, available at checkout.
Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad typically receive orders within 3-4 business days.
You'll receive real-time tracking updates via SMS and email once your order is shipped.
We want you to love every piece. If you're not 100% satisfied, here's how we can help:
Returns: Request a return within 7 days of delivery. Items must be unworn, unwashed, in original condition with tags attached. Refunds are processed within 5-7 business days after we receive the returned item.
Exchanges: Free size exchanges within 7 days. Contact us with your order number and preferred size.
Non-returnable items: Sale items, innerwear, and accessories marked as final sale cannot be returned.
Damaged/Defective: Received a damaged or wrong item? Contact us within 48 hours with photos and we'll arrange a free replacement immediately.