This Privacy Policy explains how Ouro Studio Private Limited ("we", "us", "Burner Pieces") collects, uses, and protects your personal data when you visit burnerpieces.com or make a purchase. By using our website, you agree to the practices described here.
Ouro Studio Private Limited is the data controller for personal information collected through burnerpieces.com. We are incorporated in India under the Companies Act, 2013.
Contact: support@burnerpieces.com · +91 98765 43210
| Category | Data collected | When |
|---|---|---|
| Account | First name, last name, email address, phone number, password (hashed) | When you create an account |
| Orders | Name, email, phone, delivery address, items ordered, size, payment reference | When you place an order |
| Payment | Payment reference ID from Razorpay. We do not store card numbers, UPI IDs, or bank details | When you pay |
| Communications | Name, email, phone, message content | When you contact us or subscribe to our newsletter |
| Usage data | Pages visited, clicks, scroll depth, session recordings (anonymised), device type, browser | Automatically via Zoho PageSense cookies when you browse |
We share your data with the following trusted third parties only to the extent necessary to provide our service:
| Service | Purpose | Data shared |
|---|---|---|
| Razorpay | Payment processing | Name, email, phone, order amount |
| Shiprocket | Shipping and delivery | Name, phone, delivery address, order items |
| Zoho Books | Invoicing and GST accounting | Name, email, address, order details |
| Zoho PageSense | Website analytics and behaviour tracking | Anonymised usage data, session recordings (no payment or password fields) |
| Zoho Campaigns | Email marketing (newsletter) | Name and email of newsletter subscribers only |
We do not sell your personal data to any third party.
We use cookies to improve your browsing experience and to understand how visitors use our website. Cookies are small text files stored on your device.
You can also manage cookies through your browser settings. Disabling analytics cookies will not affect your ability to browse or purchase.
Under India's Digital Personal Data Protection Act 2023 (DPDP Act), you have the right to:
To exercise any of these rights, email us at support@burnerpieces.com with the subject line "Data Request".
We take reasonable technical and organisational measures to protect your personal data. Our website uses HTTPS encryption. Passwords are hashed and never stored in plain text. Payment processing is handled entirely by Razorpay on their PCI-DSS compliant infrastructure — your card and banking details never pass through or are stored on our servers.
Session recording by Zoho PageSense automatically masks all password and payment input fields so that sensitive data is never captured.
Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.
For any privacy-related questions, requests, or complaints:
You also have the right to lodge a complaint with India's Data Protection Board once it is constituted under the DPDP Act 2023.