By accessing our website or placing an order, you confirm that you have read, understood, and agree to these Terms & Conditions. Please read them carefully before making a purchase.
Burner Pieces is a fashion brand owned and operated by Ouro Studio Private Limited, a company incorporated under the Companies Act, 2013. Our registered office is in India.
For any queries, contact us at support@burnerpieces.com or through our Contact page.
To place an order on burnerpieces.com you must:
All prices displayed on the website are in Indian Rupees (₹) and are exclusive of GST. Applicable GST (5% or 18% depending on the product price) is calculated and added at checkout before payment.
We make every effort to display accurate product images and descriptions. Minor variations in colour may occur due to screen display settings and do not constitute a defect.
We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price shown at the time you complete checkout.
Placing an order constitutes an offer to purchase the product. The contract is formed only when we confirm your order and process your payment successfully via Razorpay.
We accept payment through credit cards, debit cards, UPI, net banking, and wallets supported by Razorpay. All transactions are processed on Razorpay's secure, PCI-DSS compliant platform. We do not store your card or payment details on our servers.
In rare cases, we may cancel an order after acceptance if the product is out of stock, if there is a pricing error, or if we suspect fraudulent activity. In such cases, a full refund will be processed within 5–7 business days.
We ship across India using Shiprocket's logistics network. Standard delivery takes 5–7 business days from the date of dispatch. Metro cities typically receive orders within 3–5 business days.
Free shipping is applicable on orders above ₹999. A flat shipping fee of ₹99 applies to orders below this threshold.
We are not responsible for delays caused by courier partners, natural disasters, strikes, or other circumstances beyond our control. Tracking information will be shared via SMS and email once your order is dispatched.
We offer a 7-day return policy from the date of delivery. To be eligible for a return:
To initiate a return or exchange, contact us via our Contact page with your order number and reason. We reserve the right to reject returns that do not meet these conditions.
Approved refunds are processed to the original payment method within 5–7 business days of receiving the returned item. Shipping charges are non-refundable unless the return is due to our error.
Discount codes are issued at our discretion and are subject to specific terms communicated at the time of issue. Unless stated otherwise:
All content on this website — including text, images, logos, product names, designs, and graphics — is the property of Ouro Studio Private Limited and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if you suspect unauthorised use of your account. We are not liable for any loss arising from unauthorised use of your account due to your failure to keep your password secure.
To the maximum extent permitted by law, Ouro Studio Private Limited shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or the products purchased. Our total liability in connection with any order shall not exceed the amount paid for that specific order.
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your information as described therein.
These Terms & Conditions are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of India.
For consumer disputes, you may also approach the National Consumer Helpline (NCH) or file a complaint at the Consumer Disputes Redressal Commission in your district.
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes your acceptance of the revised terms.
If you have any questions about these Terms & Conditions, please contact us: